Imports

LCL Groupage

Your cargo shares a container with everybody else's. Getting it out, identified and moving is the part that costs people money, and it is the part we do every day.

Why it is different

The delay is never the ship

An LCL shipment sits in a groupage depot until it is released, unpacked and collected. Each of those steps is somebody else's queue, and every day in a queue can become a storage charge.

We work those depots daily from our Durban floor, a few minutes from the terminals, so a release can become a collection the same day rather than next week.

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The FBN Transport depot in Durban, a few minutes from the container terminals
The chain

From the groupage depot to your floor

One job, one reference, so nobody has to ring three companies to find out where a shipment stopped.

Watch the release

We follow the shipment on the status reports and move when it is actually available.

Collect

Off the groupage depot, with the paperwork it needs to leave.

Unpack and itemise

At our own depot: weighed, labelled and counted, so every item is identifiable.

Distribute

Released on your instruction, to one address or many, nationwide.

An FBN Transport truck on the highway
What it saves

The clock is the cost

  • Free time and demurrage watched from the start, not discovered on an invoice.
  • Stored on our own supervised floor if you are not ready to receive it.
  • Hazardous shipments keep their identity all the way through our dangerous goods process.
  • A full container instead of a share of one? That is container and break-bulk.

Onward delivery runs on our own scheduled network, as pallets, cartons or a dedicated vehicle, whichever the cargo actually needs.

Questions we are asked

LCL questions, answered

Why is my LCL cargo stuck even though the ship has arrived?

The delay is usually the queue after the ship: release, unpacking, then collection. Each step is somebody else’s queue. We follow the shipment on the status reports and move when it is actually available.

What do I send you?

The house bill or shipment reference, the container number and the delivery address.

What happens to the cargo once you have it?

It is unpacked and itemised at our own depot: weighed, labelled and counted. It can be stored on our supervised floor if you are not ready to receive it, then released on your instruction to one address or many.

Will I be charged storage?

The unpack depots we collect from give 3 free days. In our own warehouse you get 3 days free, unless other arrangements have been made. After the free days, storage is charged per week or part of a week. If we deliver the cargo there is no handling out fee. If you arrange your own transport, a handling out fee applies.

What if the receiving site has no forklift or offloading labour?

Tell us before the truck leaves. Whether the receiver can offload changes the vehicle and the job.

A whole container rather than a share? See Container Unpacking & Distribution. The onward leg runs as pallets.

Insuring the goods is the sender’s responsibility, and our liability is limited as set out in our standard trading terms and conditions, available on request. Insurance is available on request, unless other arrangements have been agreed in line with our terms and conditions.

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Shipment landing in Durban?

Send the house bill or the shipment reference and the delivery address. We will tell you what the cartage, unpack and onward delivery will cost.

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What needs quoting?

Tell us what is moving, where from and where to. You will get a real number from a real person.

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If it does not appear, we are still here. Email webquotes@fbn-transport.co.za or phone Durban 031 205 1705 or Johannesburg 011 824 3067.